Refund policy

Loolums bakes are lovingly made by hand with the utmost care. If for any reason you are not 100% satisfied, please do not hesitate to contact us so we can put it right!

hello@loolums.co.uk 

Please note, we cannot accept returns.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), or custom products (such as special orders or personalized items). 

Unfortunately, we cannot accept returns on sale items or gift cards.